Last updated: May 12, 2026

Baychem, Inc. (“Baychem,” “we,” “us,” or “our”) operates the website located at baychem.com (the “Site”). This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

By using our Site, you agree to the practices described in this policy. If you do not agree, please do not use our Site.

1. Information We Collect

a) Information you provide directly. When you contact us through our website’s contact form, request a quote, or email us directly, you may provide personal information such as your name, company name, job title, email address, phone number, and the nature of your inquiry.

b) Information collected automatically. When you visit our Site, certain information is collected automatically through cookies and similar tracking technologies, including:

  • Your IP address (anonymized)
  • Browser type and version
  • Pages you visit and time spent on each page
  • Referring website (how you arrived at our Site)
  • Device type and operating system
  • General geographic location (city/region level)

c) No account registration. Our Site does not require you to create an account, and we do not operate an e-commerce store or process payment information online.

2. Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC (“Google”), to help us understand how visitors use our Site. Google Analytics uses cookies to collect information about your use of the Site and reports website trends to us without identifying individual visitors.

The information generated by the Google Analytics cookie about your use of the Site (including your IP address) is transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the Site, compile reports on website activity, and provide other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.

You can opt out of Google Analytics tracking in any of the following ways:

For more information on how Google processes data, please see Google’s Privacy Policy.

3. Cookies

Cookies are small text files stored on your device by your browser. We use the following types of cookies:

  • Analytics cookies (Google Analytics) — help us understand how visitors interact with our Site so we can improve it.
  • Functional cookies — used by our website platform (WordPress) to remember basic preferences and enable core site features.

You can control or delete cookies at any time through your browser settings. Disabling cookies may affect the functionality of some parts of our Site. For more information about cookies, visit www.allaboutcookies.org.

4. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries, quote requests, and customer service communications
  • Improve our website, content, and services based on aggregate usage data
  • Understand which pages, products, and topics are most valuable to our visitors
  • Comply with applicable legal obligations

We do not use your personal information for automated decision-making or profiling.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share information only in the following limited circumstances:

  • Service providers: We use Google Analytics (analytics) and WordPress/our hosting provider (website infrastructure). These parties process data on our behalf under their own privacy policies.
  • Legal requirements: If required by law, court order, or government authority, we may disclose information as necessary.
  • Business transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.

6. Data Retention

We retain personal information you provide (e.g., contact form submissions) only as long as necessary to fulfill the purpose for which it was collected or as required by law. Google Analytics event data and user data is retained for 14 months, after which it is automatically deleted, in accordance with Google’s data retention policies.

7. California Residents — Your Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • Right to Know: You may request details about the categories and specific pieces of personal information we have collected about you.
  • Right to Delete: You may request that we delete personal information we have collected about you, subject to certain exceptions.
  • Right to Correct: You may request correction of inaccurate personal information we hold about you.
  • Right to Opt Out of Sale: We do not sell personal information. You do not need to opt out.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To submit a request, contact us using the information in Section 11 below. We will respond within 45 days of receiving a verifiable consumer request.

8. EU and UK Residents — Your Rights Under GDPR

If you are located in the European Union, European Economic Area, or United Kingdom, the General Data Protection Regulation (GDPR) and UK GDPR may apply to our processing of your personal data. This section explains how we handle your data under those frameworks.

Legal basis for processing. We process personal data only where we have a lawful basis to do so:

  • Legitimate interests — We use Google Analytics to analyze website traffic and improve our Site. This is a legitimate business interest, and we have assessed that it does not override the privacy interests of visitors.
  • Consent — Where required (e.g., non-essential cookies), we will ask for your consent before processing your data.
  • Contract — If you contact us regarding a business inquiry or quote, processing your contact details is necessary to respond to your request.

Your rights. If you are an EU/UK resident, you have the following rights regarding your personal data:

  • Right of access — Request a copy of the personal data we hold about you.
  • Right to rectification — Request correction of inaccurate or incomplete personal data.
  • Right to erasure (“right to be forgotten”) — Request deletion of your personal data, subject to certain legal exceptions.
  • Right to restriction of processing — Request that we limit how we use your data in certain circumstances.
  • Right to data portability — Request that we provide your data in a structured, commonly used, machine-readable format.
  • Right to object — Object to processing based on legitimate interests, including for analytics purposes.
  • Right to withdraw consent — Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

International data transfers. Our website is hosted and operated in the United States. If you are located in the EU or UK, your personal data (including data processed by Google Analytics) will be transferred to and processed in the United States, which may not provide the same level of data protection as your home country. Google LLC participates in the EU-U.S. Data Privacy Framework and implements Standard Contractual Clauses to provide appropriate safeguards for such transfers.

Data Protection Officer. As a small business, we are not required to appoint a Data Protection Officer. For privacy-related inquiries, please contact us using the details in Section 11.

Right to lodge a complaint. If you believe we have not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with your local data protection supervisory authority. In the EU, you can find your authority at edpb.europa.eu. In the UK, the relevant authority is the Information Commissioner’s Office (ICO).

9. Children’s Privacy

Our Site is intended for business-to-business use and is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

10. Links to Other Websites

Our Site may contain links to third-party websites (such as supplier portals, industry directories, or government resources). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

11. Contact Us

If you have questions about this Privacy Policy, want to exercise your privacy rights, or have a concern about how we handle your data, please contact us:

Baychem, Inc.
P.O. Box 2520
Menlo Park, CA 94026
Phone: (650) 369-5102

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.